In Australia, it’s an offence to give immigration assistance unless you are a registered migration agent, an Australian legal practitioner or an exempt person. Exempt people, such as close family members, can’t charge a fee.
Check the register
Registered migration agents are listed on the Register of Migration Agents, and each has a Migration Agents Registration Number (MARN). Agents must display the MARN of at least one agent in the business on their website, social media and advertising.
Watch for red flags
- Promises of a guaranteed visa outcome
- Claims of a special relationship with Department of Home Affairs officers
- Pressure to sign or pay before you understand the advice
Get it in writing
Registered agents must give you a written service agreement that names the agent who will help you. Likely costs you pay directly, such as medical checks and police certificates, should be itemised or estimated, and the agent must have a fair refund policy.
2026 changes for agents
New Migration Agents Regulations took effect on 1 April 2026. Agents now complete mandatory yearly training on ethics and the Code of Conduct as part of their continuing professional development.
This article is general information, current at September 2026. It isn’t legal or migration advice. Check the Department of Home Affairs website or speak with a registered migration agent before you act.
